Privacy policy.

Last Updated: August 20, 2026

At Scented Glow Candle Company LLC (“Scented Glow Candle Company,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you provide when visiting or making a purchase through our website.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.

1. Information We Collect

When you visit our website, place an order, contact us, or otherwise interact with our business, we may collect information such as:

  • Your name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and purchase information

  • Information you provide when contacting us

  • Website usage and device information, such as IP address, browser type, and pages visited

  • Any other information you voluntarily provide to us

We do not collect or store your complete credit or debit card information. Payments are processed through our third-party payment and/or e-commerce providers.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders

  • Ship your purchases

  • Communicate with you about your orders

  • Respond to questions, requests, or customer service inquiries

  • Provide information about our products and services

  • Send promotional emails or other marketing communications when you have chosen to receive them

  • Improve our website, products, and customer experience

  • Prevent fraudulent or unauthorized transactions

  • Maintain business and transaction records

  • Comply with applicable laws and legal obligations

3. Payment Information

When you make a purchase, your payment information is processed through a third-party payment processor or e-commerce platform.

Scented Glow Candle Company does not intentionally store your full credit card number, debit card number, or payment security code on our own systems.

Please review the privacy policies of the payment provider used during checkout for additional information about how your payment information is handled.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to help the website function properly and to understand how visitors use our website.

Cookies may be used to:

  • Remember certain preferences

  • Keep items in your shopping cart

  • Improve website functionality

  • Understand website traffic and usage

  • Support advertising or marketing activities, if applicable

You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect the functionality of portions of our website.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share information when reasonably necessary to operate our business, including with trusted third-party service providers such as:

  • Website and e-commerce providers

  • Payment processors

  • Shipping and delivery providers

  • Email and marketing service providers

  • Website analytics providers

  • Other service providers who assist us in operating our business

These providers may only receive information reasonably necessary to perform the services they provide to us.

We may also disclose information when required by law, legal process, court order, or governmental request, or when necessary to protect our rights, customers, website, or business.

6. Marketing Communications

If you choose to subscribe to our email list or otherwise provide permission to receive marketing communications, we may send you information about new products, special offers, promotions, fundraisers, seasonal collections, and other business updates.

You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link included in the email or by contacting us directly.

Unsubscribing from marketing communications will not prevent us from sending important transactional communications, such as order confirmations, shipping updates, or responses to customer service requests.

7. How We Protect Your Information

We take reasonable steps to protect the personal information we collect from unauthorized access, use, alteration, or disclosure.

However, no method of transmitting information over the internet or storing electronic information is completely secure. Therefore, we cannot guarantee absolute security of your information.

8. Children's Privacy

Our website and products are intended for a general audience and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to remove the information.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, payment providers, or other services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

10. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information. These rights may include the ability to:

  • Request information about the personal information we collect

  • Request access to certain personal information

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Opt out of certain marketing communications

  • Exercise other privacy rights provided by applicable law

To make a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before completing certain requests.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal or accounting requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our business, website, or legal requirements change.

When we make changes, we will update the “Last Updated” date at the top of this policy. We encourage you to review this page periodically for the most current information.

13. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Scented Glow Candle Company LLC
Email: Scentedglowcandlecompany@gmail.com

By using our website, you acknowledge that you have read and understood this Privacy Policy.